Troubleshooting charging issues
- When should you contact support about charging issues?
- Power outage during charging: what does Leafy Energy do?
- Smart charging overrides my manual schedule
- Price or consumption seems wrong for a session
- Charging session stops too early or keeps interrupting
- Authentication issues: charge card, app, or RFID not working
Home charging vs public charging
- FAQ about home charging versus public charging
- Why some public sessions do not appear in Leafy Energy
- Billing: home charging, public charging, and reimbursements
- Smart planning: combining home charging with on-the-road top-ups
- Safety and convenience: home charging versus highway fast charging
- How Leafy Energy distinguishes home and public sessions
Charging schedules and smart profiles
- Troubleshooting: why does my schedule look different than expected?
- Automatic optimisation: how Leafy Energy adjusts your schedule
- Calendar integration: linking charging to your agenda
- Profile templates: getting started with predefined schedules
- Boost button: instant charging outside the schedule
- Seasonal profiles: winter versus summer charging
Smart charging on dynamic prices
- Common smart charging mistakes (and how to avoid them)
- Smart charging at extremely low or negative prices
- Weekend versus weekday charging strategies
- Limitations and failsafes in smart charging
- Smart charging for commuters: ready every morning
- Green charging: steering on CO2 instead of just price
Supported cars and chargers
- FAQ about supported cars and charge points
- Demo profiles for different car and charger types
- Load balancing between EV charging and household consumption
- Support for AC and DC charging in Leafy Energy
- Smart charging with multiple cars in one household
- Connecting a new charge point or wallbox to Leafy Energy