First-month checklist
- When should you contact support in your first month?
- Family agreements about energy usage in your first month
- Smart home quick scan: which devices can you automate first?
- Checking your first Leafy Energy invoice
- Comparing Leafy Energy to your old supplier after one month
- First-month checklist for home batteries
FAQs for new customers
- Where can I get help if I get stuck?
- What happens if the energy market is extremely volatile?
- Can I trial Leafy Energy without automating everything right away?
- How safe is it to let Leafy Energy control my devices?
- What if I have irregular working hours?
- Can I use Leafy Energy alongside district heating or other sources?
Switching from your current energy supplier
- After the switch: what should you check in your first Leafy month?
- Common mistakes when switching (and how to avoid them)
- Switching when you have solar panels and feed-in tariffs
- Will your power ever be interrupted during the switch?
- Smart meters and switching: do you need to do anything?
- What if your old supplier makes a retention offer?
Creating and logging in to your account
- Troubleshooting login problems
- Managing privacy settings and consents
- Logging in on multiple devices and managing sessions
- Creating a business account and assigning roles
- Adding extra security: enabling two-factor authentication
- Forgotten password or resetting your password
About Leafy Energy
- The future of Leafy Energy: our high-level roadmap
- How Leafy Energy handles privacy and security
- How Leafy Energy works with partners and installers
- Common misconceptions about Leafy Energy
- Which products and services does Leafy Energy offer?
- Which type of customers is Leafy Energy a good fit for?