FAQs for new customers
The most common questions when you first start with Leafy Energy.
- Where can I get help if I get stuck?
- What happens if the energy market is extremely volatile?
- Can I trial Leafy Energy without automating everything right away?
- How safe is it to let Leafy Energy control my devices?
- What if I have irregular working hours?
- Can I use Leafy Energy alongside district heating or other sources?
- Is Leafy Energy suitable if I have low usage?
- Which costs are included in my Leafy Energy tariff?
- How do contract duration and notice periods work at Leafy Energy?
- FAQ: general questions about Leafy Energy
- What happens to my data if I leave Leafy Energy?
- How do I contact support if something is unclear?
- What if I don’t have time to play with settings?
- How often do energy prices change at Leafy Energy?
- Can I try Leafy Energy in a demo environment first?
- Can I use multiple languages in my Leafy Energy account?
- What are the risks of dynamic tariffs?
- Is Leafy Energy suitable if I don’t know much about energy?
- Do I need a smart meter to become a customer?
- What is the main difference between Leafy Energy and a traditional supplier?