Issues with the Leafy Energy app or portal
Common issues and fixes for login, performance, and error messages.
- How to report an issue to Leafy Energy (with logs)
- Demo environment: intentionally broken app and portal scenarios
- Browser and device compatibility for the portal
- Leafy Energy feels slow or ‘laggy’
- Issues with notifications and push messages
- Graphs look wrong or differ from the smart meter
- Password reset and login link not working
- No live consumption data visible in the app
- I can’t log in to the Leafy Energy portal
- Leafy Energy app won’t load or keeps freezing