Issues with notifications and push messages

I am not receiving Leafy Energy notifications

Notifications are crucial for price alerts and smart charging moments. If you are not receiving any, follow these steps.

1. In-app settings

• Go to Settings > Notifications.
• Check whether price alerts, outage alerts and charging alerts are enabled.

2. Device settings

• Verify that notifications for the Leafy Energy app are not blocked.
• On some devices you must exclude the app from battery optimisation to allow background notifications.

3. Demo scenarios

• In the demo you can trigger a fictional price alert to test push delivery.
• Use this in training to explain the full path from “event” to “push message”.