Support as an engine for Leafy Energy improvements
Every question, incident or feature request tells us something about how Leafy Energy is used in real life. This article explains how we translate that into improvements in the demo.
Types of feedback
- Usability:
- Documentation:
- Functionality:
From ticket to improvement
- Support labels tickets with feedback tags.
- Product teams regularly review the top recurring themes.
- New features or articles are announced in releases and release notes.
The Leafy Energy demo includes a fictional release overview to show how support feedback drives product changes.
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