Demo scenario: from apartment to all-electric home

Move scenario for trainings and demos

This article describes a fully fictional scenario where a Leafy Energy customer moves from a small apartment to an all-electric home with a heat pump, home battery and EV charger.

What changes?

• Address details: new supply and billing address.
• Deposit: increases due to a larger home, but partly decreases thanks to smart control.
• Integrations: a new charger and battery are added to the account.

Use in demos

• Show how the portal automatically suggests reviewing the deposit level.
• Demonstrate how address changes, IBAN updates and device configuration are part of one customer journey.

This scenario emphasises that Leafy Energy does more than just “count kWh”; it understands the household and the technology around it.