FAQ about payment methods and payment terms

FAQ: everything about paying Leafy Energy

This article bundles short answers to common questions about payment methods and payment terms.

“Can I add multiple payment methods?”

Yes, you can add both an IBAN for direct debit and a credit card as backup. You choose which one is the default.

“Can I change my payment term?”

Official payment conditions are fixed, but in some cases support can help you with a more flexible practical arrangement.

“How do I know my payment was received?”

In the app you see each invoice marked as “Open”, “Processing” or “Paid”. You also receive a confirmation email.

“Do I always pay on the same day of the month?”

With direct debit, yes (on the agreed day). With manual payments it depends on when you initiate the transfer.

In the demo environment this is often the first article new staff read to get the big picture around payments.