When should you call an installer for maintenance?

DIY versus calling a professional

Much of the maintenance around your home battery is visual or app-based and can be done yourself. But some situations absolutely require a certified installer.

Safe to do yourself

• Annual visual inspection using the Leafy Energy checklist.
• Checking SoH and error messages in the app.
• Tuning charge and discharge profiles.

Always call a professional when

• You see damage to the enclosure, loose terminals, or discolouration near connectors.
• Errors keep returning and the app shows a “Service required” status.
• You plan to relocate the system or expand it with extra modules.

Choosing a service partner via Leafy Energy

The app lists certified service partners in your region. With a single button you can attach logs and photos so the installer can prepare before visiting your home.