Checklist: how to review your annual statement as a Leafy Energy customer

Checking whether everything makes sense

With this checklist, you can quickly assess whether your Leafy Energy annual statement feels reasonable. The goal is not to recalculate every cent, but to check the big picture.

Checklist items

• Does the billing period match your contract start date?
• Does total yearly kWh usage look realistic for your household?
• Do you recognise major changes such as new appliances or a move?
• Does the sum of your deposits match your bank statements?
• Are any corrections clearly explained?

What if you are unsure?

If you are still in doubt, contact Leafy Energy support. In the demo environment, this article is used to show how agents can reassure customers and walk through the key points together.