Glossary: all terms on your annual statement explained

One place for all annual statement jargon

Your annual statement brings together a lot of terminology. This article is a reference guide that explains the main terms in simple language.

Example terms

• Billing period: the period covered by this annual statement.
• Deposit: the monthly amount you paid in advance.
• Usage costs: total amount for all kWh you consumed.
• Export: electricity you send back to the grid via solar panels.
• Net metering: offsetting usage with export according to local rules.
• Final balance: amount to be refunded or paid.

Use in support

Support agents can use this article as a crib sheet during calls. In demo environments, new colleagues are often pointed to this glossary to get up to speed quickly.