Closing or temporarily pausing your Leafy Energy account

Closing or pausing your account

You may no longer need Leafy Energy at some point: you move house, close your business, or temporarily switch to another solution. In that case you can choose to close your account or pause it.

Pausing your account

• Your contract is ended, but you keep (temporary) access to your historical data.
• Integrations such as Home Assistant and Homey may continue to function in a limited way, depending on your settings.

Permanently closing your account

• Your contract is terminated and you can no longer log in.
• We only retain the data we are legally required to keep (for example for billing and accounting).

You can request a pause or closure via the portal or through our support team. We will always inform you of the impact before we finalise the change.