When you should always call a qualified electrician

Not everything is a DIY job

Simple tasks like replacing a light bulb or plugging in a device are fine for most people. But in some situations you should always contact a qualified electrician.

Always call a professional if

• You need changes in your consumer unit (new circuit, higher connection rating, RCD changes).
• You install, move or extend EV charge points, wallboxes or home batteries.
• Breakers or RCDs trip repeatedly for no obvious reason.
• You notice burning smells, discoloration or hot spots around sockets, cables or junction boxes.

What Leafy Energy does and does not do

• Leafy Energy helps you spot patterns (for example repeated faults in one circuit).
• The app may recommend contacting an installer or electrician.
• Leafy Energy does not provide detailed instructions for working inside a fuse box.

In demo scripts we recommend that support and sales always refer safety-critical questions to qualified installers immediately.