How long until my usage data appears?

When will I see my first usage data?

After linking their smart meter, many customers expect immediate charts. In reality, a few steps need to happen first.

Typical timelines

• Right after linking: status shows “connection pending”.
• Within a few hours: first daily totals may appear.
• From the next day onwards: hourly data becomes visible in charts.

Why is there a delay?

• The smart meter sends data to the grid operator at fixed intervals.
• The grid operator forwards data to Leafy Energy in batches.
• We then process it into dashboards and notifications.

If you still see no data at all after 48 hours, follow the troubleshooting checklist or contact support.