Check: are meter readings and usage data coming in correctly?

Verifying meter readings and usage data

If your data is wrong, the rest of your Leafy Energy experience will be wrong as well. That’s why a data check in your first month is essential.

Step 1: compare daily totals

• Open the app and look at your daily usage.
• Roughly compare it with what you were used to seeing at your old supplier or smart thermostat.
• Watch for unexpected spikes or completely flat lines.

Step 2: hourly data (with smart meter)

• View the hourly chart for a typical weekday and weekend day.
• Check whether peaks match moments of heavy usage (cooking, laundry, EV charging).

Step 3: confirm meter readings

• Write down the values from your physical meter and compare them with the values in the app (same date).
• If you see significant differences, contact support so we can investigate together.

Once this check looks good, you can confidently build automations and dynamic price optimisation on top of it.