How Leafy Energy keeps you informed during major outages

Stay informed, even when the lights are out

During major outages you mainly want to know: what’s going on and what should I do? In our demo we show how Leafy Energy communicates this.

In-app notifications

• A banner on the dashboard when we detect a known outage in your area.
• Short explanation of what is likely happening and which grid operator is responsible.
• Links to help centre articles like this one for more background.

Email and push (demo)

• Fictional email templates explaining outages in clear language.
• Sample texts that support and marketing teams can reuse.

This article is especially useful in internal training: it shows the tone of voice Leafy Energy uses when something goes wrong.