Preventing unexpected annual bills with alerts

Avoiding surprises on your annual bill

Many customers only discover that their usage was higher than expected when the annual bill arrives. High-usage notifications are designed to surface this early.

How alerts help

• Persistently high daily or weekly usage is highlighted.
• You receive early prompts such as “consider adjusting your monthly advance”.
• Scenario tools show how the current trend plays out over a full year.

Practical example

• A customer installs a new heat pump and receives recurring alerts about higher-than-average usage.
• Leafy Energy suggests increasing the advance payment and offers tips to run the heat pump more efficiently.

In demos this storyline shows that Leafy Energy doesn’t just manage energy, it also supports financial predictability.